For all inquiries, write to us and our team will get back to you.
Contact Casablanca Shirt
We’re here to help with orders, sizing, product care, and more. Reach us by email or send a message using the form below.
- Dedicated support Mon–Fri
- Secure, private assistance
- Average reply within 24–48h
Customer Service Hours
Monday–Friday · 09:00–18:00 EST
Messages received outside these hours will be handled the next business day.
Address
145 Spring St, New York, NY 10012, USASend us a message
Complete the form and we’ll reply by email. Please include your order number for faster assistance.
Location map
Frequently asked questions
When will my order ship?
Most orders ship within 1–2 business days. You’ll receive a tracking email as soon as your order leaves our facility.
What size should I choose?
Our shirts fit true to size with a relaxed, leisure-inspired cut. If you’re between sizes, we recommend the larger size. For tailored advice, include your measurements in your message.
How do I start a return or exchange?
You can review our policy and start a request via the Refund & Returns page. Please keep your order number handy.
How should I care for silk and cotton pieces?
Silk: dry clean recommended. Cotton & jersey: machine wash cold, gentle cycle, lay flat to dry. Always check the care label inside your garment.